Immersion Research 2010 » Customer Service TV

IR Customer Service TV: Fit help with an IR rand skirt

John Weld — Fri, 20 Nov 2009 14:25:48 +0000

This is an in-depth look at how to choose the right size IR rand skirt for your boat. As a side note, I filmed this by myself upstairs in our warehouse, so the ”framing” isn’t exactly perfect- in fact the top of my head is cut off for a lot of it. Nonetheless, this should be helpful for anyone looking for a new IR rand skirt.

IR Customer Service TV 9: Preventing skirt tears on glass rims

John Weld — Wed, 10 Dec 2008 14:27:59 +0000

IR Customer Service TV #8- DIY guide to replacing your latex neck gasket

John Weld — Wed, 01 Oct 2008 20:22:20 +0000

Here it is folks, the stunning sequal to IRCSTV 6- “replacing your latex wrist gaskets”.

IR Customer Service TV 7: Loungeband vs. Reggie, and a few installation tips

John Weld — Tue, 10 Jun 2008 00:42:09 +0000

This past month we have received a number of emails about back bands, and they seem to fall into two categories: 1) the difference between the Reggie and the Loungeband, and 2) how to install an IR back band into a composite boat. This episode of IR CSTV will hopefully shed some light on these questions.

IR Customer Service TV 6: Replacing latex wrist gaskets

John Weld — Wed, 14 May 2008 18:57:18 +0000

This is the first of a two part series on how you can replace the latex gaskets on your dry top yourself. The first part is on the wrist gaskets, and the second (coming soon) will be on how to replace the neck gasket.

Postscript: OK- I have heard like 6 people tell me I look like a zombie during this episode. My apologies- thats what having an 11 day old baby in your house will do- so cut me some slack:) I will try to be more “peppy” for you all next time.

IR Customer Service TV Episode 5- pre-stretching skirts and comp necks

John Weld — Mon, 21 Apr 2008 13:30:21 +0000

Two of the most common fit-related questions we get at IR are in regards to our rand-style spray skirts, and our all-neoprene Comp Jacket neck gasket. Both of these products are very tight when brand new, and require a little pre-stretching for a comfortable fit. This quick video shows the technique.

IR Customer Service TV 4- the SBD Skirt

John Weld — Thu, 03 Apr 2008 13:49:42 +0000

We have a new kind of skirt out this year- the SBD- and you put the skirt on a bit differently than you would a normal spray skirt. Here’s a quick video to show you the technique:

IRCS TV Episode 3- Dry suit testing with Roger

John Weld — Wed, 19 Mar 2008 17:40:31 +0000

IR CSTV Episode 2: Product recall- 2006 Toughskin Rand Skirts

John Weld — Tue, 15 Jan 2008 17:44:43 +0000

IR CSTV Episode 1: “My Dry top is leaking”

John Weld — Tue, 01 Jan 2008 16:51:30 +0000