Garment Repair at Immersion Research

If you need to simply return or exchange an unused piece of gear, please go here.

Your repair maybe under warranty. You can review IR’s warranty policy here.

IR staffs and maintains a state-of-the-art repair and sampling facility, where we can do expert repairs and tailoring quickly using the best machinery and tools in the industry. Gasket replacements done at IR match the exact quality and standards as the originals, tailoring is done by expert pattern makers, and repairs are done using perfect matches for adhesives and materials. As paddlers, we also understand that quick turnaround time is crucial when water is up. To start the repair process, simply click on the link below and fill out a return ticket. From there, you will receive an email with directions on what to do next. If you have questions before you send back a garment, you can ask them in the return ticket form, and we will get back to you as soon as possible.

New Support Ticket

Repair Cost Sheet

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