Repair Services and Rates
State of the Art Repair Facilities
We’ve got the knowledge, tools, and experience to offer the highest level of service in the industry. With 2 conveniently located repair facilities (Hood River, OR and Confluence, PA), we do our best to get you and your gear back on the water as quickly as possible.
Expert Repairs Done By Expert Paddlers
Staffed entirely by seasoned kayakers, our repair team knows first hand exactly what paddlers demand from their gear. We also understand that when the water is up, it’s important to have your gear functional and ready to go.
Rest assured, your dry suit and spray skirt repairs will be completed in a timely manner to the highest possible standard.
Loyalty Discount For IR Gear!
Customers sending in Immersion Research dry suits, dry tops, and spray skirts will receive 15% off the total cost of repairs.
We Service Gear From Other Brands, too!
Our repair team will work on most brands of paddling gear. We want to keep you on the water and your gear out of the landfill.
Get Started by Creating a Repair Ticket
Begin the repair process by submitting a repair ticket here.
All repairs are pre-paid. Contact our repair team, let us know the issue, then we’ll get back to you with an invoice for the desired services.
Once paid, we’ll let you know where to ship your gear. DO NOT SHIP GEAR TO US UNTIL YOU HAVE RECEIVED CONFIRMATION FROM THE REPAIR TEAM.
Please note that if we’ll be shipping your gear back to you, the invoice will include a shipping charge. This covers return shipping. You’ll be responsible for getting the gear to our repair facility.
If additional repairs are needed, we’ll contact you with an invoice to pay for the additional repairs. Please let us know if you’d like to proceed as soon as possible. If we do not hear from you within 2 business days, we’ll complete the repairs requested initially, then send the gear back when it’s done.
Current Pricing
Gaskets
We remove the old gasket and install a new latex neck gasket. Latex neck gaskets can trimmed for a looser fit. Unless otherwise noted, we will use the brand recommended gasket size for replacement.
Sizes: XS, S, M, L, XL
Sewn and taped gaskets aren't meant to be replaced with glue-able gaskets. If your suit is a sewn and taped gasket, we will upgrade your garment to accept glue-in gaskets. First we remove the sewn and taped gasket, then we install a receiver that accepts glue-able gaskets and install the gasket size of your choosing. Future gasket replacements will be cheaper and able to be done at home if desired.
Sizes: XS, S, M, L, XL
We remove the existing latex gasket. We retro-fit the receiver to accept the Silicone neck gasket. Then we install the new Silicone neck gasket. Perfect for anyone with a latex allergy.
Sizes: Small, Standard
We remove the old gasket and install a new conical latex wrist gasket. Conical wrist gaskets can trimmed for a looser fit. Price is per wrist.
Sizes: S, M, L
We remove the old latex gasket and install a new Silicone wrist gasket. Perfect for anyone with a latex allergy. Price is per wrist.
Sizes: Small, Standard
We remove the old gaskets, install new conical latex wrist gaskets, and a new latex neck gasket. Both neck and conical wrist gaskets can trimmed for a looser fit.
Neck Gaskets: XS, S, M, L, XL
Wrist Gaskets: S, M, L
We remove the old latex gaskets, install new Silicone wrist and neck gaskets. This option is ideal for those with a latex allergy.
Neck Gaskets: Small, Standard
Wrist Gaskets: Small, Standard
Sewn and taped gaskets aren't meant to be replaced with glue-able gaskets. We will upgrade your garment to accept glue-in gaskets. First we remove the sewn and taped gaskets, then we install a receiver that accepts glue-able gaskets and install the gasket size of your choosing. Future gasket replacements will be cheaper and able to be done at home if desired.
Neck Sizes: XS, S, M, L, XL
Wrist Sizes: S, M, L
We remove the old fabric or latex socks and install new latex socks.
3d: S, M, L
Flat: L (Larger fit than 3d. Recommended for XL.)
We remove the old bicep gasket and install a new bicep gasket. Bicep gaskets can be trimmed for a looser fit.
One Size
We remove the old ankle gasket and install a new ankle gasket. Ankle gaskets can be trimmed for a looser fit.
One Size
We add a neck gasket to a semi-dry suit or jacket that didn't come from the factory with a neck gasket.
Neck Gaskets: XS, S, M, L, XL
Drywear
We inspect the gaskets, zippers, overall health of the garment and let you know if there's anything we think needs attention before it can be tested. Before doing any testing the garment is washed using a cleaner made specifically for waterproof/breathable fabric and treated with an enzyme solution to neutralize odor and stop mildew. After drying we pressurize the garment and mark any leaks. We will send a patching quote prior to any work. If approved by you, we will patch. Once we've finished patching dry suits, all waterproof zippers will be lubricated. We recommend having a dry suit pressure tested and patched once a year.
If the results of the pressure test determine that the suit is beyond repair, customers are still responsible for the costs of the test.
We repair any visible tears or leaks we marked in a pressure test using the same waterproof/breathable seam tape we use to build IR drywear. Exterior patches are made using the same neoprene seam tape IR skirts are built with. Patching labor is billed at $1.25/min OR $75 for a full hour.
We remove the old latex or fabric socks and install a pair of our reinforced Devil's Club fabric socks. Price is per pair.
Sizes: S, M, L, XL, XXL
We remove length from the sleeves or pants of your dry suit or dry top.
We add length to the sleeves or pants of your dry suit or dry top. *Matching colors is not always possible.
We install a different size neckband on your dry suit, dry top, or paddle jacket.
Sizes: Xs-3xl
We install a different size neoprene wrist or bicep band on your dry suit, dry top, or paddle jacket.
Sizes: Xs-3xl
We remove the existing zipper and replace it with a YKK AquaSeal zipper. Unless otherwise noted, we will replace with the brand recommended size.
We remove the existing zipper and replace it with a YKK AquaSeal zipper. Unless otherwise noted, we will replace with the brand recommended size.
We remove the existing zipper and replace it with a YKK AquaSeal zipper. Unless otherwise noted, we will replace with the brand recommended size.
Skirts
We remove and replace the neoprene seam tape at the deck and tunnel of your skirt.
We remove and replace the neoprene seam tape at either the deck of your skirt.
We remove and replace the neoprene seam tape at either the tunnel of your skirt.
We remove the current tunnel from your skirt and replace it with a new tunnel of any size.
Sizes: 2xs-3xl
We remove two inches from the height of our standard tunnel.
We remove the standard skirt tunnel, relocate the opening in the deck for your pedestal position, and install a taller tunnel.
We mate a skirt to a dry top or paddle jacket.
Ready to submit a repair ticket?
Begin the repair process by submitting a repair ticket here.
DIY
Learn how to change your own gaskets and do other basic repairs using our DIY repair blog posts. These helpful guides include links to products we recommend using to fix your own paddling gear. If you already know what you need here's a link to our repair supplies.
Questions? Get in touch.
To reach the repair team, please email info@immersionresearch.com.